No returns for refund are accepted, exchange or store credit only. Please contact us for policies on custom jewelry. Any deposit paid will not be refunded in any situation. If you have a change of heart, we are more than happy to give you store credit in the amount of the deposit paid and your store credit will not expire. All custom orders are final sale.
We offer a strict 14 day exchange policy. We do not accept pieces that have been worn. The piece must still have the original tags in tact and packed in the original packaging. Exchanged pieces with the original tags missing are subject to a 35% re-stocking fee. All exchanges must be approved prior to us receiving the item. Exchanges without our approval may not be accepted and will be returned to you.
NO RETURNS OR EXCHANGES ON CUSTOM ORDERS WILL BE ACCEPTED. ALL CUSTOM ORDERS ARE FINAL SALE.
Gina Amir Atelier
509 N. Robertson Blvd
West Hollywood, CA 90048
In order for your return/exchange to be processed and accepted, you must fill out the form below and submit to us for analyzation.
Our customer service team is working hard to address your concerns.
Please allow 24-48 hours for our team to receive, review and respond to your request.